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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Tunerz Image Inc.. The collective work includes works that are licensed to Tunerz Image Inc.. Copyright 2003, Tunerz Image Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Tunerz Image Inc. or purchasing Tunerz Image Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Tunerz Image Inc. or to purchase Tunerz Image Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Tunerz Image Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of Tunerz Image Inc. used in the site are trademarks or registered trademarks of Tunerz Image Inc.
Shipping Information
Shipping is calculated based on current USPS (United States Postal Service). An alternative method of shipping may also occur such as UPS or DHL. Your order should arrive within 2-3 business days of shipment. We ship out your order usually within 24 hours-48 hours of your order being placed. In the event of a backorder, we will notify you immediately. But backorders with us rarely happens! We stock all of our products!

Warranty Policy
All of our bulbs and HID kits come with a limited day warranty.

Luminics Bulbs - 90 Days

Polarg Bulbs - 90 Days

Piaa Bulbs - 15 Days

Kaixen HID - 1 year from date of purchase (on bulbs and ballasts only)

If your bulbs have gone bad within the warranty periods stated above, please fill out our warranty claim form. No authorization is needed if your bulbs have gone bad during the warranty periods listed above. The warranty will not be covered if it is after the periods listed above.

warranty claim form

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Return Policy
All products may only be returned if we've shipped the wrong item, the product is defective, or the goods were damaged upon arrival. We inspect all of our products prior to shipment for damages and that we're shipping out the correct item to you. Incase of a damaged item during transit, please file a claim with the insurance company as all of our orders are sent with insurance. If we've sent you the wrong product, we'll gladly correct our mistake free of charge. If the product is defective, we'll also replace the item free of charge.

There will be a 25% restocking fee and return shipping charges will apply for all canceled orders and in the event that a return is allowed. Please take into consideration that all of our products are special ordered and that we cannot simply return your order to the vendor.

Limitation of Liability
Tunerz Image Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Tunerz Image Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Tunerz Image Inc. product is mistakenly listed at an incorrect price, Tunerz Image Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Tunerz Image Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Tunerz Image Inc. shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Tunerz Image Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Tunerz Image Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Tunerz Image Inc..

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Tunerz Image Inc. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Tunerz Image Inc. products) must be commenced within one (1) year after the claim or cause of action arises. Tunerz Image Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Tunerz Image Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Tunerz Image Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Tunerz Image Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Tunerz Image Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Tunerz Image Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Tunerz Image Inc. in its sole discretion.

You agree to indemnify, defend, and hold harmless Tunerz Image Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Tunerz Image Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Tunerz Image Inc., Tunerz Image Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Tunerz Image Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Tunerz Image Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

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