dealer application (please download this)
Tunerz Image Account holders may enjoy dealer prices at various
discounts levels and may also receive other promotional services. We at
Tunerz Image strive to help other retailers out there, by offering them
competitve wholesale discounts. Please contact one of our sales
representatives for further information.
- Photocopy of current business license and/or resellerís permit
- Photocopy of sales tax permit
- Photocopy of business card or company letterhead
- Photocopy of advertising or telephone directory listing
- Photocopy of voided company check (if applicable)
Method of Payment:
Prepaid: Certified Check, Money Order, Visa, MasterCard, PayPal, or Company Check (only with prior approval). No CODís.
If a company check has been returned for any reason, a $25 USD service
charge will be applied. Additionally, the company's check will not be
accepted for any future purchases. An additional $2 service charge per
month will be added to outstanding balances on all returned checks.
All special orders and promotional merchandise must be paid in full at
the time of order. Once an order has been placed, it is
NON-CANCELLABLE. Parts not in stock can be considered special orders,
even if they are listed on the website, catalog, or price sheets.
Prices do not include freight charges. All merchandise will be shipped
using the fastest, most economical method available, unless otherwise
Refused shipments sent back to Tunerz Image does not constitute the
right to a refund or credits. It is the dealerís responsibility to make
all arrangements with Tunerz Image for refused shipments. It is the
companyís policy to charge the customer all freight charges associated
with the shipment and a 30 percent (30%) restocking fee.
Tunerz Image will ship all back orders as soon as the items become
available. Dealers wishing to have back ordered items cancelled must
contact their sales representative to make arrangements. Although most
back orders are considered special orders, special order terms and
conditions still apply.
Exchanges or refunds will be allowed only within 14 calendar days from
the date of receipt. All authorized return merchandise must be unused
and in their original saleable packaging. No return or exchange will be
accepted on merchandise showing signs of damage such as scratches or
defects, or the slighest signs of installation or mounting. RETURN
AUTHORIZATION must be issued before any returns can be made. All
returns must be received by Tunerz Image within 10 working days after a
return authorization has been issued. A Return Merchandise
Authorization does not imply a replacement or refund; Novare Industries
must inspect the merchandise based on the refund claim and decide
whether the return or exhange is acceptable. Return freight charges and
insurance must be paid by the dealer. Original shipping and handling
charges are not refundable. A photocopy of the invoice showing the
invoice number must accompany the return package along with a written
explanation for the return and a contact phone number. IIt is the
responsibility of the customer/installer to verify the correct size and
application of the parts before installation. All approved refunds will
be paid by Tunerz Image company check, credit card, or account credit.
A 30 percent restocking fee may be applied to authorized returns. No
cancellations, refunds, or exchanges on special order items or custom
order items will be allowed.
If you receive an incorrect item due to our error, we will issue a call
tag to pick up the incorrect item(s) and ship the correct item(s) at no
All merchandise is packed carefully and correctly using a triple check
method before it leaves our facility. Damaged shipments should be
checked in the presence of the carrier. All claims for damages or
losses must be made with the carrier. Please keep all shipping cartons
and packing materials for carrier inspection. Tunerz Image will not
initiate any claims with the carrier. Claims for missing items or
damaged shipments must be made within 5 working days of receipt.
No warranty will be valid if the damage is caused by customer abuse,
negligence, and/or mishandling. All merchandise sold by Tunerz Image is
only subject to manufacturerís warranty, if any, and is subject to
submission to the manufacturer for repair approval or replacement.
Labor or inconvenience charges may not be included in any claims. It is
also the dealer's responsibility to check the state and local laws
regarding the use of any of these parts.
Tunerz Image reserves the right to terminate any account that does not meet these conditions.
Titles of Ownership:
All parts shall remain the property of Tunerz Image until paid in full.
Product Specifications, prices, materials, designs, specifications, and
recommendations are subject to change without prior notice.